"OMAR IS THE BEST.
PERIOD. He is exceptionally gracious and will do what it takes to ensure we
were happy with our Disney MYW ticket purchases--even when the fault was
entirely ours. We did our homework and double checked prices (Maple Leaf was
always tops). Assured, we ordered and asked it to be expedited. THEN we came
across a members-only special deal elsewhere a day later (don't you hate when
that happens?). Alas, it was too late (remember: WE asked for the rush and he
delivered on that as well). A case of "too bad, so sad" I miserably told
myself, then emailed Maple Leaf with our rotten turn of events. We fully
expected a standard "we're sorry but there's nothing we can do" reply since,
after all, it was a done deal. Instead, we got Omar, who, along with Santa
Claus and the Tooth Fairy, absolutely made our day. He smoothed out the
price, he put the fun back into the trip again (yes, yes, it wasn't so much
the dollar amount that bummed me out but the feeling of missed opportunity)
and he left us with no doubt his sincerity in being committed to customer
service. This is one customer who will never stray to another company--who
needs to when you've dealt with the best? The testimonials speak for
themselves--this is one company you should have absolute confidence
"I was somewhat skeptical and
cautious of ordering hundreds of dollars worth of tickets
online from a company I didn't know anything about.
So, I checked out Maple Leaf Tickets online at the Better
Business Bureau and everything checked out great. I
purchased my tickets from Maple Leaf and received them
within a week. I
had a question about the dinner theater tickets and I
received a prompt email back within an hour of inquiring.
Maple Leaf also packaged brochures for the attractions that
I ordered tickets from and drink coupons for the dinner
theater that I ordered tickets to. I saved a
significant amount of money which allowed my family and I to
go to more attractions in Florida. When I visit
Florida again, I will certainly buy tickets from Maple Leaf
Tickets. Thanks for your excellent service!"
Jennifer Dollar Bay, Michigan
"I just wanted to say that this company is wonderful. I had problems where the Post Office lost my tickets and Omar saw to it that my tickets were replaced - I don't know a lot of people that would have gone above and beyond like
this. I would recommend Maple Leaf tickets highly to anyone, not to mention you save a lot of money but the service is outstanding. He took what could have been a disaster for us and turned it into what is now going to be a great family vacation. Thanks again."
Ellen, New York
"Used you in the past - you are always prompt and professional. Pleasure to work with you."
Mark B. Rochester, Michigan
"Hi, I would just like to say a BIG thank
you. I ordered my family's Hopper Park Plus tickets last
week and received an email from yourself saying that the
tickets would be despatched on Wednesday, by Friday morning,
I had received them. That is quicker than the Royal Mail
service in the UK ! I will definitely be using your services
again and wouldn't hesitate in putting people in touch with
you. Once again, thanks for all your help."
J E Dent (UK)
"Thank You very much for your patience
and your GREAT service. You are the best in all of Orlando!"
P. Reimers UK
"We just returned from our vacation in
Disney World and wanted to thank Omar for the excellent
service we received. He not only saved us money on our
Disney and Universal tickets, he also had them waiting for
us at our hotel when we arrived. My husband was leery of
ordering our tickets online even if they were cheaper. After
reading the other recommendations from satisfied customers,
he agreed to ordering our tickets from Omar. Boy are we glad
we did! Omar was a PLEASURE to deal with. He was very
courteous and helpful besides saving us money. We will be
glad to recommend him to all our family and friends and will
be sure to use his services the next time we visit Orlando.
Thanks again Omar!"
"My tickets arrived today exactly 6 days
after my initial enquiry and subsequent order.All my e-mails
were answered promptly and clearly.I would have no
hesitation in recommending them. The transaction is in $ but
I got quite a good rate on my credit card so the tickets
were even better value, although obviously this can change
up or down."
A UK visitor
"Used Maple Leaf this time for 5 day
hopper plus passes which we used over Christmas and New
Year. Everything was like clockwork - the tickets arrived
4-5 days after I ordered them with no hassle at all and were
sent recorded delivery. Was a bit concerned as have never
bought passes like this before but I would use them again
without any hesitation".
"Our 7 day park hoppers arrived in the
mail this morning. And after i read a few good things about
`MAPLE LEAF`i thought, why not give them a go. You know
what!!! I`m really glad i did. Omar was so profesional, And
my E-Mails was replied to so quickly. I put in my order
online on Friday morning, And first thing this morning, They
arrived safely. If anyone has any doubt about using MAPLE
LEAF. Don`t. I coulden`t find anyone else cheaper in this
country. So it took only 4 days by mail from Florida. I WILL
be using them again."
"I want to send some positive feedback
regarding my experience with Maple Leaf. Omar responded
promptly to all my e-mail. When I found a lower published
ticket price, he beat it. My father-in-law warned me about
buying tickets from other sources and I was leery after
receiving only one reply to my request for feedback at
another popular Disney message board. The tickets arrived at
my home through the mail as promised. We encountered no
problems using our 5 day Park Hopper and Pleasure Island
tickets during our stay at Disney (Nov. 2002). I had no
trouble spending the money I saved on more souvenirs!! I
will not visit Disney again without first contacting Maple
Jennifer in Ohio
" We love Omar!!! After 3 months of
watching E-bay and looking for discounts on the Internet,
Maple Leaf Visitors center underpriced them all. Omar was
great to work with and very dependable and trustworthy. I
heard of the stories about people getting passes and then
when they get to the park entrance the passes were denied
because there is no way of knowing how many days are left on
a pass. He offered to drop the tickets off at our hotel to
ensure we would receive them in time. Then when I washed the
hopper passes each with two days left on them, Omar came
through again because he makes a photocopy of all of his
ticket sales he had the serial numbers so I can claim the
unused days. Always a speedy reply and friendly. THANKS
MAPLE LEAF VISITORS CENTER...OMAR IS THE GREATEST!"
Kuczura, New Hope, PA
"I had to put this up asap, as I know
there have been plenty of people wanting to know the
validity of Omar and Maple Leaf. All I can say is go for it!
We went to see him the day after we arrived, and he couldn't
have been more helpful, he gave us everything we needed and
more. Another piece of advice is to make sure you print out
a copy of the prices from this website and take it with you,
otherwise you'll get his office prices, which are slightly
more expensive. We saved over $150 going through Maple Leaf
and I would recommend them to ANYONE!"
"My two children and I are just back from
a week at Walt Disney World, and I felt I should write in
thanks for the referral your site gave for Maple Leaf
Tickets. In researching for the trip before we left, I
checked out several discount offers. Never having tried this
method of procuring passes on any of my nine previous visits
I was understandably cautious. All such businesses try to
look good on the Internet, but it was the personal
recommendations included on your site that impressed me
most. If this was indeed the lowest price available for
passes, it was worth investigating. Upon arrival in
Kissimmee on August 16/02, we followed the directions given
on Maple Leaf's own site and found the place easily enough.
I can't say I had ever noticed 'mile markers' on US 192
before, but there they were. As anyone who has been in the
area is aware, there are storefronts and kiosks on every
corner and in every fast food outlet, hawking ticket
discounts. My caution was still fairly high as we entered,
but disappeared almost immediately when I began talking with
the owner of Maple Leaf at the counter. He was extremely
open and attentive, friendly, and I have to add 'honest'. I
had no doubts about doing business with him, and in very
short order we had our 5-day ParkHopper passes for what I do
believe was the best price in town. Maybe it helped ease my
mind that the owner is originally from Canada (hence the
'Maple Leaf' name) and we are also Canadian, in fact from
the Atlantic Provinces, as he is. I would like to add my
personal recommendation to anyone considering using Maple
Leaf for purchasing passes at a substantial saving. These
are perfectly genuine, new and legitimate Walt Disney World
passes. There are no hidden conditions or timeshare tours
involved. The Maple Leaf staff is extremely helpful and
friendly. Do yourself a favor and try them!"
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